Privacy Notice

EFFECTIVE SEPTEMBER 24, 2023

Financial Crime Intelligence and Insights, Inc. (“FCi2”, “our” “we” or “us”) is committed to protecting your privacy and the personal information you have entrusted to us. This privacy notice (“Privacy Notice”) outlines how FCi2 collects and processes information through www.fci2.com (the “Site”) or through your use of any of our other services (collectively, the “Services”) as well as the steps we take to ensure that such information remains secure.

Information consists of "personal information" and "non-personal information". “Personal information” refers to any information you provide to us directly that identifies you personally, either alone or in combination with other information. Some examples of "personal information" are your name and email address. “Non-personal information” refers to information that does not identify you personally. An example of "non-personal information" is your device’s operating system.

INFORMATION YOU PROVIDE TO US DIRECTLY

We may collect from you and process any of the following personal information, dependent upon the specific Service you’ve requested and the country in which you reside:

• Name
• Email Address
• Country of Residence
• Phone Number
• Employer/Company

To lawfully process your personal information, we rely upon either your consent or our obligation to fulfill a contract we have with you. In certain limited circumstances, we may process your personal information where it is in our legitimate interests, provided that such processing is not overridden by your privacy rights.

INFORMATION WE COLLECT AUTOMATICALLY

When you use the Services, including interacting on our Site we may automatically collect certain non-personal information from your visit, often referred to as technical information. The technical information obtained from your computer or mobile device may include:

• Internet Service Provider
• Location of your computer or mobile device
• Device operating system
• Browser details
• Full URL clickstream to, through, and from the Site
• Pages and content viewed on the Site
• Length of visit(s)
• Frequency of visit(s)
  
  

Technical information collected automatically is used to:

• Isolate and troubleshoot any technical errors on the Site
• Monitor Site performance
• Improve the overall Site experience
• Ensure content served to you on the Site is optimized for your computer or mobile device
• Analyze Site traffic patterns
• Support Site security efforts
  
  

HOW WE STORE YOUR INFORMATION

Your privacy and the security of your personal information are paramount to us. We store your personal information on secure servers located within the United States. We have in place appropriate technical and organizational safeguards to protect your personal information from unauthorized use, disclosure, or loss, including current industry standard encryption protocols. Further, we limit access to your personal information to those specific individuals with a need to know in order to provide the Services. Where payment for Services is required, we utilize a PCI compliant payment service provider to securely process payment card transactions.

We will retain your personal information for the minimum duration necessary for us to fulfill our obligations with respect to the Service(s) rendered to you. In certain instances, we may be required to retain your personal information for a greater duration in order to comply with our document retention policies and requirements pursuant to applicable laws.

Where we have provided you with login credentials, including the ability to select and reset your password, you are responsible for ensuring confidentiality. 

WHO WE SHARE YOUR INFORMATION WITH

We will never sell your personal information to a third party. However, we do utilize third parties to assist us in performing the Services. In this regard, we may share your personal information with our affiliates and third-party partners, but only to the extent necessary to provide the Services. Where we do so, such third parties are contractually bound by a duty of confidentiality and only process your personal information upon our instructions.  

Depending on your country of residence, our sharing of your personal information with certain third-party partners may constitute an international data transfer under applicable law. In such instances, we have implemented appropriate safeguards to ensure your personal information remains protected, and rely upon adequacy decisions, or enter into data processing agreements that require third-party partners process your personal information in compliance with applicable data privacy laws and maintain adequate data security measures.  

WHAT ARE YOUR RIGHTS

You have the following rights with respect to your personal information:

• The right to access: You have the right to request a copy of the personal information held by us about you. We may be permitted to charge you a small fee for this service.
• The right to rectification: You may request we update or correct your personal information.
• The right to withdraw your consent: Where you have consented to our processing your personal information, you have the right to withdraw such consent at any time, subject to certain conditions.   
• The right to portability: You may request we port (that is, transmit) your personal information directly to you or another organization, subject to certain conditions.
• The right to erasure: You may request us to erase your personal information, known as the "right to be forgotten". However, there are certain situations where we may be required to retain your personal information to fulfill our contractual obligation to you or to comply with document retention policies.
• The right to object to processing: You may request that we stop processing your personal information, subject to certain conditions.
• The right to restrict processing: You have the right to object to our processing your personal information for specific purposes, such as for the purposes of direct marketing.

To exercise any of your rights related to your personal information, please contact us at: privacy@fci2.com.

WHAT ARE YOUR CHOICES

We give you the choice of receiving a variety of information that complements our products and services.

You can modify your preferences for receiving either subscription or general communications from us through the manage preferences link contained at the bottom of any email. This option does not apply to communications primarily for the purpose of fulfilling a contract, support, or other administrative and transactional notices where the primary purpose of these communications is not promotional in nature.

CONTACT

Any questions regarding our privacy notice can be directed to the following:

Financial Crime Intelligence and Insights, Inc.
Attn: Legal Department
111 Town Square Place, 14th Floor
Jersey City, NJ 07310
privacy@fci2.com

UPDATES TO PRIVACY NOTICE

We may update this Privacy Notice at any time by posting the amended version on the Site, including the effective date.